Payment Questions

Payment & Insurance

• How much do the services cost?

  Fees for our physiotherapy and massage services depend on many factors, including the type of service and the number of sessions. You may be covered by insurance or Worker’s Compensation claims (see below).

• Do I have to pay up front?

  If you have insurance, you may not have to pay up front. We offer direct billing services, which means we can do the paperwork and billing for you up front for most insurance companies – you won’t have to pay first, because the bill will go directly to them.

• How can I pay for my treatment?

  We accept payments in cash, personal cheques, Visa, MasterCard, and debit

• Will my treatment be covered by insurance?

  We provide services which can be funded by your Extended Health insurance, Motor Vehicle insurance and Worker’s Compensation (WSIB). Please consult your insurance documents or insurance provider to find out the extent of their coverage for these services.

• Do I need a doctor’s referral?

  You do not need a doctor’s referral to be assessed or to receive physiotherapy or massage therapy. If you are seeking treatment under insurance, please note that some insurance companies require a referral in order to cover your costs. Check with your insurance provider for specific details of what is covered and what is required.